Maxon Batteries Warranty Statement

Maxon Batteries Warranty Statement

Maxon Batteries will provide the following warranty to the original purchaser subject to the terms and conditions stated herein. Proof of Purchase is required.

Warranty Coverage

This warranty covers batteries that become unusable or unserviceable due to defects in material and/or workmanship. This warranty covers the battery types listed below that are sized properly and used in the application for which it was intended and charged with an approved charging profile.

Click to download the Maxon Batteries Warranty Guide for more details

Warranty Exclusions

  • Improper installation or operation of the product
  • Improper use of product for purposes other than that for which it was designed
  • Neglect, lack of care, poor handling or accidental damage
  • Tampering with the product markings
  • Extreme usage of battery
  • Batteries left uncharged for extended time
  • Incorrect charging, including overcharging and/or undercharging
  • Labor costs associated with installing and testing
  • Freight cost back to us for testing
If you think your battery may need replacing under warranty, please contact the place of purchase or ring 13 000 62966 so we can help trouble shoot the issue over the phone. Often, the fault can lie with other components of the charging system. If you wish to return the battery to a stockiest for testing, this will be at your cost unless damaged upon delivery and you notify us at the time. The battery will be tested and if found faulty we will pay the cost of sending a replacement battery.

Maxon Batteries Warranty Statement

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Under Australian Consumer Law, if the battery usage is not for personal, domestic or household use, then Maxon Batteries is not responsible or liable for any consequential or incidental expense or loss.

Click and enter the details to contact us regarding warranty claims